Website redesign

Website redesign in Newport, without starting from scratch.

Your current website has history: pages that rank, content people find useful and links pointing in from other sites. We redesign around that, keeping what's earning its place and replacing what isn't, so you get a modern site without throwing away years of groundwork.

A team member pointing at sticky notes on a planning wall during a website review

01Signs it's time

Eight signs your website needs more than a tidy-up.

Websites rarely break all at once. They drift: a bit slower each year, a bit further from what the business actually does. These are the signs we hear about most often.

  • It's awkward on a phone

    Pinching to zoom, tiny buttons and menus that don't quite open.

  • It's slow to load

    Visitors don't wait around, and search engines notice too.

  • Enquiries have dried up

    People still find the site, but fewer of them call or fill in the form.

  • You'd rather not share the link

    You catch yourself telling new customers to ignore the website.

  • It no longer describes what you do

    Your services have moved on and the website hasn't kept up.

  • Updating it is a chore

    Simple changes need a developer, or nobody can remember the login.

  • Competitors look sharper

    People compare, and a dated site can make a good business look behind the times.

  • There are security warnings

    Outdated plugins and unsupported software are a risk worth taking seriously.

Recognise three or more? It's probably worth a conversation. Get in touch

02Before and after

Same business. A very different first impression.

Calder Freight is a fictional logistics firm we use to show how we approach a redesign. Drag the slider, or use your arrow keys, to compare the original site with the new one.

The redesigned concept site: a clear headline, service links and a quick quote form at the top of the page
The original concept site: a fixed-width layout with small grey text, a welcome message and a downloadable quote form

Redesign concept for a fictional freight company

  1. Getting a price became the main event

    The old site asked visitors to download a quote form and fax it back. The redesign puts a four-field quote form at the top of the homepage.

  2. A headline instead of a welcome

    "Welcome to our website" told nobody anything. The new headline says what the company does and why that matters to a customer.

  3. Navigation people understand

    Eight vague menu items became five clear ones, named after the services customers actually look for.

  4. Readable on any screen

    Small grey text in a fixed-width layout gave way to larger type and a design that adapts to phones.

  5. The useful content stayed

    Service descriptions were kept, rewritten and given pages of their own, with every old address redirected to its new home.

03Protecting your rankings

A redesign shouldn't cost you your place in Google.

Most of the risk in a redesign has little to do with the design. It's about what happens to your existing pages on the day the new site goes live. This is how we handle it.

  1. Benchmark before anything changes

    We crawl the current site and note which pages bring in visitors, which rank for useful searches and which have links from other websites.

  2. Map every old URL to a new home

    Each existing page is kept, merged into a better page or retired properly. Nothing is simply deleted and left to return an error.

  3. Set up permanent 301 redirects

    Old addresses point to their new equivalents, so visitors, bookmarks and search engines all land in the right place.

  4. Carry over what's working

    Page titles, headings and content that already perform are kept or improved, never rewritten just for the sake of it.

  5. Check everything at launch, and after

    We test the redirects, submit an updated sitemap and keep a close eye on Google Search Console in the weeks after the switch.

An honest note Some movement in rankings straight after a relaunch is normal while search engines re-crawl the site. Careful planning keeps it small and short-lived, but nobody can truthfully guarantee rankings, and we won't pretend otherwise.

04Refresh or rebuild?

Not every redesign needs to start over.

Sometimes the structure is sound and the site needs a new look and better copy. Sometimes the foundations are the problem. We'll tell you which, and explain why.

Option one

A refresh

Usually the right call when:

  • The site runs on a platform that's still supported
  • The page structure broadly makes sense
  • The main problems are visual, or the copy needs work
  • Budget or timing is tight

We update the design, tidy the content and fix performance problems, keeping the underlying build.

Option two

A full redesign

Usually the right call when:

  • The site is hard to update or built on outdated software
  • Your services or customers have changed significantly
  • It works poorly on phones and patching it isn't practical
  • You need new features, such as bookings or online payments

We plan the structure afresh and rebuild properly, following the migration steps above.

05Redesign FAQs

Questions about redesigning a website

Want a second opinion first?

Send us your current web address and we'll tell you honestly whether it needs a refresh, a rebuild or neither.

Ask for our view

Will a redesign affect my Google rankings?

It can, which is why the migration matters as much as the design. By mapping old pages to new ones, setting up 301 redirects and keeping content that already performs, we keep disruption to a minimum. Some short-term movement is normal while Google re-crawls the site, and we watch Search Console after launch so any problems are caught early.

Can we keep our domain name and email addresses?

Yes. A redesign doesn't need to change your domain, and your email is usually separate from your website anyway. We check how your DNS is set up before launch so nothing gets disconnected by accident.

Can you redesign a website someone else built?

Yes, that describes most of the redesigns we take on. We'll need access to the current site, the hosting and the domain. If any of those logins have gone missing over the years, we'll help you track them down.

Do we have to rewrite all of our content?

Not necessarily. We audit what's there and keep anything that's accurate and useful. Some pages usually need rewriting to suit the new structure, and we can do that for you if you'd rather not.

Can the old site stay live while you work on the new one?

Yes. We build the redesign on a private staging link, so your current website carries on as normal until the new one is ready to switch over.

Should we stay on the same platform?

Not always. If your current platform is holding you back, a redesign is a sensible moment to move. If it's working well, staying put can keep things simpler. We'll weigh it up with you before anything is decided.

Start your redesign

Is your website overdue a rethink?

Tell us what's not working with your current site and what you'd like it to do instead. We'll come back with honest advice on the best way forward.

Call us+44 20 8686 4577 Email ushello@telsamedia.com Based inWallington, working with Newport and UK businesses

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